Optus Prepaid – Quick Summary
||MMS||Data||Call Cap/Credit||Voice mail1||Extras||2 Min Call3||More|
|Daily Plus – $2/day||Unlimited||186||Unlimited||500MB||Unlimited Calls/TXT/MMS||Unlimited||Get bumped $2 for 524MB to a max of $4 for 1GB/day.||Unlimited calls||Buy Optus|
|Daily Plus Bump $4/day||Unlimited||186||Unlimited||1GB||Unlimited Calls/TXT/MMS||Unlimited||Unlimited calls|
|Ultimate $30||Unlimited||28||Unlimited||3GB||Unlimited Calls/TXT/MMS||Unlimited||Includes $5 for international and other services. Data rollover to 15GB.||Unlimited calls||Buy Optus|
|Ultimate $40||Unlimited||28||Unlimited||6GB||Unlimited Calls/TXT/MMS+ unlimited select intern||Unlimited||Includes $10 for international and other services. Data rollover to 15GB.||Unlimited calls|
|Ultimate $50||Unlimited||28||Unlimited||8.5GB||Unlimited Calls/TXT/MMS + unlimited select intern||Unlimited||Includes $15 for international and other services. Data rollover to 15GB.||Unlimited calls|
|Long Expiry $30||20c||20c||186||20c||5c/MB||$30 MyCredit||20c||Rollover unused MyCredit up to $500||75 Calls|
|Long Expiry $40||20c||20c||186||20c||5c/MB||$40 MyCredit||20c||Rollover unused MyCredit up to $500||100 Calls|
|Long Expiry $50||20c||20c||186||20c||5c/MB||$50 MyCredit||20c||Rollover unused MyCredit up to $500||125 Calls|
|Long Expiry $60||20c||20c||365||20c||5c/MB||$60 MyCredit||20c||Rollover unused MyCredit up to $500||150 Calls|
1 – rate per minute
2 – expiry period in days.
3 – cost of a 2 minute call. Number of 2 minute calls made using credit provided to any network (excludes calls within network).
Where no minimum credit is indicated, $20 is used.
Prepaid Mobile Review – Optus Prepaid (June 2016)
Over the past week I have been trialling the new Optus My Prepaid Daily plan. If you haven’t heard much about the My Prepaid Daily, Prepaid Daily Plus and My Prepaid Monthly from Optus, they will be taking over the existing Optus prepaid range from October for new customers as the older plans will be phased out. Existing customers on these older plans can of course stay for as long as they like.
The My Prepaid Daily plans start at $1 a day and come with 30 minutes of talk time, 40MB data and unlimited TXT and MMS. Want more data or accidentally use more, and you “bumped” up to the Daily $1.50 option, which gives you another 40MB plus unlimited calls, TXT and MMS for the 50c. Continue using your data beyond the limit and you get bumped again for another 50c and another 50MB. This process continues until you reach a maximum spend in a day of $5 for a total data usage of 430MB. The bumping can take place at anytime in the day ie you could be surfing the web at 10pm (which I was) and if you overspend your 40MB, you get bumped with an additional 40MB for 50c (see detailed explanation below) and then have the remainder of the day (2 hours) to use it up. Just for clarification a day ends at 11:59:59pm local time each day.
The alternative plan is My Prepaid Daily Plus which starts at $2/day for unlimited calls, TXT and MMS plus 500MB for the day. The bumps are also available with this option but come at a price of $2 with a bonus 524MB each time up to a daily maximum of 1GB and $4.
If you think the daily approach could see you overspending considerably, then consider the My Prepaid Monthly plan. Three plans are included within this category the first at $30 with 350 minutes, unlimited TXT/MMS, a bonus $5 for other services and 1GB. The $45 option gives you unlimited calls, TXT, MMS, 2GB data and $10 for additional services. If you need more data you can go for the $60 option with unlimited calls, TXT and MMS plus 5GB and $15 for the extra services. All monthly options come with a 30 day credit expiry.
I picked up a prepaid sim pack from my local Coles store for $2 and completed my registration online. The process took just a few minutes and my sim was activated within 20 minutes of completing the activation. For the trial, I picked the My Prepaid Daily plan. Full marks so far.
The next step was to recharge, my choice was the cheapest option of $10. The recharge options available include $10 – $100. The plan is to test usage and expenditure on days that I use the phone, days that I don’t but data is stilled turned on, days that data is turned off and days when the phone is turned off altogether. What I am looking to see are my transactions and subsequent billing on these days. I will also be testing the 4G performance and comparing it to my own 4G performance with Vaya Mobile an Optus 4G reseller.
After activation I watched several youtube videos which pushed me over the 40MB daily limit and generated my first bump doubling my data and giving me unlimited calls and TXT/MMS for the rest of the day. This happened at about 10pm that evening. When I looked at my transactions for the day (see below), I was actually charged $2.50 for the day, so there must have been a few data bumps that evening.
The phone was left on as was mobile data, although I didn’t use the phone at all. Any data usage was actually the phone itself updating or attempting to update. If you think not using your phone for the day means you won’t also be using any data, you might be in for a surprise. If your phone is running any activities in the background that consume data (even a small amount) you will get charges for the day’s use.
The phone I am using for the trial is a Galaxy S4 mini. Total data usage on this day was unknown. The transactions don’t show any data yet $1 was charged.
The phone was left on but mobile data was turned off. Although the billing shows lots of zero transactions I don’t think I was charged anything for the day.
The phone was left on and mobile data turned off for all but 20 minutes of the day. Total data usage was 100MB which triggered a $1 charge.
Phone was turned off. So far no charges at all which is what I would have expected. See image below, confirming this.
A general statement about the billing/transaction summary. If you take a look at this transaction summary you will notice the number of $0 charges which is kind of good in that I am not charged but why they would be showing like this with no data or usage assigned to them is rather confusing. I am not sure what kind of feedback Optus have received with this setup but it surely must confuse many other than me. I would have preferred to see only transactions that used some of my allowance for the day. The number of zero activity is never ending and quite difficult to summarise. Unfortunately I don’t think this will help customers nor Optus when it comes to queries.
My Optus speed test was actually quite impressive and taken in peak hour at a railway station in Richmond Victoria. Not that you should read too much into this speed test. I actually ran 3 tests at the same time on 3 different phones.
Optus 4G – Galaxy S4 Mini
Optus 4G – Galaxy S4
- Ping: 44s, Download: 19.33Mbps, Upload 13.59Mbps
Telstra 4G – Galaxy S4 Mini
- Ping: 36s, Download: 12.81Mbps, Upload: 13.26Mbps
Below is the SMS/TXT you receive when you get bumped. It happened twice to me today, first time from $1 to $1.50 and then from $1.50 to $2. What this meant was that for an additional 50c I gained extra data. I started the day with 40MB, then following my first bump to $1.50 it increased to 80MB for the day, then at $2 it increased to 130 MB. So in my case my $2 for the day purchased 130MB and unlimited local Calls, TXT, and MMS. In fact I could keep spending data and reaching my limit for the day and the daily charge would keep increasing by 50c giving me 50MB each time until I reached a maximum of $5 for the day or 430 MB in total. See below for more details. In total my $5 would buy unlimited TXT/MMS and calls plus 430MB which is a little pricey for me.
Truth is, if I was going to spending this much on data in a given day, I should change my plan to My Prepaid Daily Plus which offers all of the above plus 500MB for just $2/day.
The My Prepaid Daily options are generally much easier to understand than the mixture of long expiry, social, international talk options that have been available till now. These are also all 4G enabled with per KB billing which makes for better value. The long 186 day expiry on credit is also a welcome move.
When you do the calculations, these new plans do provide much better value. 30 minutes and 40 MB per day equals 900 minutes and 1.2GB over a month. This certainly beats 250 minutes and 500MB offered through Prepaid Social $30 recharge (28 days expiry), except that you have all month to use this and the cost is still works out to $1/day.
The good part of bumping is that it enables you to overuse on those irregular occasions without having to upgrade your entire plan just in case.
My feeling is that over the medium to long term you will end up spending more with My Prepaid Daily than you did with a plan like My Prepaid Social. If you accept the fact that you will use your phone everyday even minimally and pay $1/day, then those occasional bumps and let’s say there are 10 each month will cost you $5 more. It isn’t a big difference but the difference isn’t in your favour.
The transaction reporting is really confusing and will cause pain for everyone. If there is no activity and no charge, then the transaction summary should be pretty empty. If there is activity it should be detailed along with the applicable charge.
As explained above, if you are finding yourself being bumped too often it is best to consider either the My Prepaid Daily Plus or My Prepaid Monthly option. They will cost you less over time.
Would I move?
If I was spending $30/mth and not getting 4G speeds, then this is a plan worth considering and for $12 I had a reasonable chance to test it out. Aside from the transaction summary the experience was pretty good.
|Product||My Prepaid Daily||My Prepaid Daily Plus||My Prepaid Monthly|
||$2/day with loads of data||Starts at $30/mth|
|2 Min Call||30 mins/day||Unlimited Calls||350 mins/Unlimited Calls|
|Calls within Network||Included||Included||Uncluded|
|Data Increments||Increments are p/KB|
|Recharge locations||Online, instore, via phone or via ATM|
|International Roaming||AutoRoam is automatically active for Pre-Paid; however you must have valid (and sufficient) MyCredit or MyBonus (for Turbo Cap & Data Blaster) funds in order to roam overseas.|
|Phone||1300 555 002|
Notes: 1 – call rate per minute. ^Charged in 1 min blocks. 2 – expiry period in days. 3 – cost of a 2 minute call. Number of 2 minute calls made using credit provided to any network (excludes calls within network). Where no minimum credit is indicated, $20 is used.
Optus My Prepaid Daily/Monthly Terms
MY PREPAID DAILY
The $1 Daily Level is charged on the first outbound standard national call, text, MMS, Voicemail or data use each day. Some phones are set to seek data automatically, and this will cause the Daily Level to be charged. Please check your phone settings. If you use more than the included calls or data in the $1 Daily Level we’ll auto bump you up to the $1.50 Daily Level to get unlimited standard national calls and another 40MB data (total of 80MB) to use in the day. If you use more than 80MB data we’ll auto bump you with an extra 50MB data for 50c to a max of $5/430MB for the day Extra Data Purchase: Data will expire at the end of the day of purchase. Extra data can only be purchased once the daily data max of 430MB is reached.
MY PREPAID DAILY PLUS
The $2 Daily Level is charged on the first outbound standard national call, text, MMS, Voicemail or data use each day. Some phones are set to seek data automatically, and this will cause the Daily Level to be charged. Please check your phone settings. If you use more than the included data in the $2 Daily Level we’ll auto bump you another 524MB data (total of 1GB) to use in the day. Extra Data Purchase: Data will expire at the end of the day of purchase. Extra data can only be purchased once the daily data max of 1GB is reached.
MY PREPAID MONTHLY
Talk Add On: For use on standard national voice calls, Voicemail and 13/1800 numbers. Charged in per minute increments. Travel Credit: For use on standard voice calls, SMS and data whilst roaming overseas. Travel Credit cannot be used for MMS. Travel Credit will be charged at standard rates which can be found at optus.com.au/travel. Optus makes no guarantee regarding the quality and availability of coverage or any roaming services. Add Ons: Used before the monthly inclusions of the same usage type from your plan recharge. The inclusions on each Add On will rollover, if you recharge with that same Add On before it expires.
Optus Mobile Fair Go and Internet Acceptable Use policies apply. Data services (Blackberry Internet Solution) are not available with BlackBerry phones running on operating system version 7.1 or earlier. For more info, see our Critical Information Summaries which can be found at optus.com.au/cis or pick one up in store.
Depends on your device
4G AND 4G PLUS COVERAGE
Available in selected areas. Compatible 4G and 4G Plus devices can also access the Optus 3G network. Visit optus.com.au/coverage
Are sent to you in real time although delays may occur from time to time. You should not rely solely on the alert service to monitor your usage. To get up to speed with your balance, free SMS the keyword BAL to 9999 or download the My Optus app.
If you bring your own device, make sure it’s not locked to other networks and is compatible with the Optus network: 3G (UMTS 900MHz/2100MHz) and/or 4G (FD-LTE 1800MHz) / 4G Plus (TD-LTE 2300MHz). To learn more, visit optus.com.au/compatibility